Help Center
English
Last updated: 2/4/2026
Thank you for choosing TUJIJENGE. By using our platform, you’re joining a community committed to uplifting entrepreneurs and creators across the world. Please take a moment to read these terms carefully—they explain your rights, responsibilities, and how we work together to make this platform safe and effective for everyone.
TUJIJENGE (“the Platform,” “we,” “us,” or “our”) is a community-driven crowdfunding and lending platform that connects passionate entrepreneurs, especially from developing regions, with supporters who want to help bring meaningful projects to life. We act as a bridge that enables fundraising campaigns and community lending, fostering hope and opportunity.
It’s important to understand: TUJIJENGE is a facilitator only. We do not guarantee campaign success, loan repayments, or any user’s actions on the platform.
To be successful, campaigns must reach their full funding goal. If a campaign does not meet its target by the deadline:
When a campaign reaches its goal:
TUJIJENGE charges a 5% platform fee on the total raised.
Payment processors charge approximately 3.4% + $0.30 per transaction.
If currency conversion applies, a 2.9% fee will be added.
For international transfers, fees between $15-$25 depending on location may apply.
Every campaign creator shows their dedication by contributing at least 10% of the goal themselves (up to $20 USD). This must be done before launching and is non-refundable, regardless of the campaign’s outcome. This helps build trust and shows you truly believe in your project.
Provide honest, clear details about your project and yourself.
Use raised funds only for the stated project purpose.
Work sincerely to complete your project as promised.
Keep your supporters informed with regular updates.
If the campaign is a loan, make repayments on schedule.
Support at least one other campaign before launching your own.
Handle any tax responsibilities related to your funds.
Must be at least 18 years old.
Provide accurate payment details.
Understand contributions come with risks and no guarantee of return.
Agree to first seek resolution through TUJIJENGE if disputes arise.
Must avoid any fraudulent or illegal activities.
Investing or lending through TUJIJENGE carries financial risks:
You may lose some or all of your funds.
Loan repayments are not guaranteed.
Projects may face challenges or fail.
Currency values can fluctuate.
Changes in laws may affect projects or funds.
Borrowers may default on repayments.
To the fullest extent allowed by law:
TUJIJENGE’s liability is limited to fees paid in the past year.
We are not responsible for indirect or special damages.
Users participate at their own risk.
We don’t guarantee campaign information or outcomes.
Events beyond our control (like natural disasters) may affect us.
You agree to protect TUJIJENGE and its team from any claims or losses caused by your violation of these terms, your campaign, or unlawful behavior.
We may verify identities, monitor for suspicious activity, freeze transactions if needed, report unlawful behavior to authorities, and cooperate fully with investigations to keep the platform safe.
Please try to resolve issues directly first.
If needed, TUJIJENGE offers mediation.
Unresolved disputes go to binding arbitration.
Users agree not to join class action lawsuits.
These terms are governed by the laws of [Jurisdiction]. Any legal matters must be handled in courts of [Jurisdiction].
All content and trademarks on TUJIJENGE belong to us or our partners. By using the platform, you allow TUJIJENGE to use your campaign content to promote the platform and its mission.
We may suspend or end your account if:
You violate these terms.
Suspicious or fraudulent behavior is detected.
Fees are unpaid.
There are repeated disputes.
Legal rules require it.
After account closure, we keep necessary data for legal reasons for up to 7 years. You can request deletion, but some data must be kept as required by law.
We may update these terms from time to time. We’ll notify you of major changes, and continued use means you accept the updates.
For questions or support, please reach out through our help center. We’re here to support you every step of the way.
By using TUJIJENGE, you confirm you have read, understood, and agree to these terms. Together, we can build a community where dreams become reality.